1. Information We Collect
We may collect the following types of information:
- Student Information: Name, grade, school name, teacher name, and portrait images.
- Parent/Guardian Information: Name, email address, phone number, shipping address, and billing information.
- School Information: School contacts, administrative details, and marketing preferences.
- Website Information: When you visit our website, we may collect non-personal data such as browser type, operating system, IP address, and browsing behavior via cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Process orders for school portraits and related products.
- Communicate with parents, guardians, and schools about orders, events, or important updates.
- Provide customer service and support.
- Improve our website, services, and customer experience.
- Send marketing communications about Genuine School Portraits only if you have opted in.
3. How We Protect Your Information
We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
These include secure servers, encryption protocols, limited access controls, and staff training on data protection best practices.
4. Sharing Information
We do not sell, rent, or trade personal information to third parties.
We may share information in limited circumstances:
- With schools, to deliver portrait services and support.
- With service providers (such as payment processors or delivery services) who assist us in fulfilling orders.
- If required by law, such as to comply with legal processes, court orders, or law enforcement requests.
All third parties we work with are required to maintain the confidentiality and security of your information.
5. Your Choices
You have the right to:
- Request access to your personal information.
- Correct or update your information.
- Request that we delete your information (subject to certain legal obligations).
- Opt out of receiving marketing communications at any time by following the unsubscribe link or contacting us directly.
6. Children's Privacy
We understand the importance of protecting children’s privacy.
We only collect student information through partnerships with schools or with parental/guardian consent as part of providing portrait services. We do not knowingly collect personal information from children without the involvement of a parent, guardian, or authorized school representative.
7. Cookies
Our website uses cookies to enhance user experience and collect website usage data.
You can control cookie settings through your browser preferences. However, disabling cookies may affect your ability to use certain features of our site.
8. Changes to This Policy
We may update this Privacy Policy periodically.
If we make material changes, we will notify you by updating the date at the top of this policy and/or providing a more prominent notice.
9. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:
Genuine School Portraits
info@genuineschoolportraitco.com
